PAYMENT
- Cash is not an option
- Payment is done through the website
REFUND & CANCELLATION
- We do not offer Refund , Exchange, or Cancellation on online store
- Kindly check the size chart before placing an order or add a note for specific measurements
- Each piece is different , some are adjustable and some are not.
DELIVERY & SHIPPING
Local delivery (Kuwait)
- We deliver to all areas across Kuwait with a fee of 3KD,except ( Ali Sabah Al-Salem & Sabah Al-Ahmad ) with a fee of 5KD
- Local delivery takes 7-10 working days
International shipping
- We ship and deliver orders internationally via DHL & FEDEX express by third party logistics partners
- Once your order shipped you will receive an email or message with the tracking number of your shipment
- International shipping takes 10-14 working days and its cost depends on the country and KGs of the item.
Customs
Customs may apply on the order depending on the shipping country and location. ESTILOSOKW is not liable of additional costs related to customs that may occur. We recommend you contact your local customs authority to determine a landed cost price prior to completing your purchase.
General Delivery Conditions
although we are strongly committed to delivering in the timelines estimated in our order confirmation delivery timelines are estimates only. time shall not be considered of the essence. timelines start from order confirmation.we are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your order or request postponement
please expect delays to your order delivery during official holidays
if your country is not listed when you reach the checkout, please contact us and we will try to assist you with your order and shipping if possible
Kindly email us or whatsapp us +965 55472556 or simply message us through 'contact us' page